Sanofi

Accessibility is a Design Choice

At Sanofi, accessibility is not an accommodation – it is a design choice that helps us create better solutions for everyone. We design our workplaces, digital experiences and healthcare solutions with different needs in mind from the start. By bringing lived experience into the design process, we can remove barriers before they exist.
Melisande Kingchatchaval Schifter, Global Head of Inclusion

How Inclusive Design Is Redefining Accessibility in Healthcare

Produced by BBC StoryWorks as part of The Valuable500's All In series, this short film offers an inside look at Sanofi’s approach to accessibility - and the people bringing it to life across our workplaces, technologies, product design and innovation.

Accessibility in Action

We take a holistic approach to accessibility, designing for the real world: from our people to the digital tools they use, to the devices and healthcare solutions we create.

A group of people gathered around an “Accessibility Pop Up” booth displaying assistive technology items, including headphones and tactile devices, inside a well lit event space.

Workplaces

We design our offices, labs, sites, policies and workplace tools so employees can work effectively. 

Examples: 

  • Accessible buildings, meeting rooms, labs (e.g. step-free access, quiet rooms, signage)
     
  • Tools and support for employees (e.g. assistive technology, ergonomic equipment, workplace adjustments)
     
  • Accessibility Lounge and Pop-Up spaces where employees can discover, test and access workplace adjustments with guided support
A person interacting with a large digital touchscreen displaying a visual interface in an office environment.

Digital Experiences

We build and test digital tools and platforms that are usable for all employees, patients and healthcare professionals. 

Examples: 

  • Built to international accessibility standards (e.g. Web Content Accessibility Guidelines) 
     
  • Websites, apps and platforms that work with assistive technology (e.g. screen readers, keyboards, voice control, magnification) 
     
  • Accessible media and documents (e.g. with captions, transcripts, alt text)
Two people in protective clothing operating industrial equipment in a manufacturing facility.

Product Design & Innovation

We consider accessibility when designing devices and packaging, so more patients can use them safely.  

Examples: 

  • Involving people with lived experience in design and testing 
     
  • Removing barriers in product design, packaging and instructions for use (e.g. easy-to-open, clear labelling) 
     
  • More than one way to interact with a device (e.g. combining visual, tactile and audio cues to confirm a step)

Accessibility by the Numbers

Real progress and measurable impact   

100%

of Manufacturing sites at Silver+ level of Workplace Accessibility Standards

82%

of R&D and offices at Gold+ level of Workplace Accessibility Standards

48%

average digital accessibility score on 190 Sanofi audited digital solutions (based on automated testing only)

8/10

employees can effectively perform their work without accessibility barriers (based on 2026 employment survey)

Let’s End Disability Inequality

In our featured video, Caroline Casey, internationally recognized disability advocate and former Sanofi Global Inclusion Board member, shares her powerful vision for ending disability inequality – not as charity, but as a business imperative.

Global Partnerships – Local Impact

Our commitment extends beyond our walls through strategic partnerships with disability inclusion organizations:

The Valuable 500

Mobilizing 500 global companies to prioritize disability inclusion

International Labour Organization Global Business and Disability Network

Promoting inclusive employment policies through peer-to-peer support

PurpleSpace

Building disability confidence through the world's only dedicated ERG hub

Disability:IN

Connecting businesses with disability inclusion best practices and resources

Explore More

Our Inclusion Strategy

See how inclusion creates better outcomes.